TERMS & CONDITIONS

Lisa Michele / When Your Son Is Slipping Away

Effective Date: April 2026

Please read these Terms & Conditions ("Terms") carefully before purchasing or using any product or content from Lisa Michele / When Your Son Is Slipping Away ("we," "us," or "our"). By completing a purchase or accessing our content, you agree to be bound by these Terms.

1. Products and Access

When you purchase "When Your Son Is Slipping Away: The 3-Step System to Reconnect With Your Teen Boy Before It's Too Late" (and any included bonuses), you receive a personal, non-transferable, non-exclusive license to access and use the content for your own individual purposes.

You will receive access details by email after your purchase is confirmed. If you experience any issue accessing your content, please contact our support team at [email protected].

2. Permitted and Prohibited Use

You may use our content for personal, non-commercial purposes only. You may not:

- Share, resell, distribute, or publicly display our course materials, PDFs, scripts, or any other included resources

- Copy or reproduce our content, in whole or in part, without written permission

- Use our content to create competing products or services

- Grant access to your account or course materials to any other person

Violation of these terms may result in termination of your access without a refund.

3. Refund Policy

We offer a 7-day money-back guarantee from the date of purchase. If you are not satisfied with your purchase for any reason, you may request a full refund by emailing our support team at [email protected] within 7 days of your purchase date.

Refund requests received after the 7-day window will not be honored.

Refunds are processed to your original payment method and may take several business days to appear depending on your financial institution.

4. Intellectual Property

All content included in our products — including but not limited to the system materials, the 7-Day Release Plan, the Trigger Map Template, the 5 Scripts for the Hardest Moments, the Translation Guide, the De-Escalation Protocol, the After the Storm Conversation Guide, and any other materials — is the intellectual property of Lisa Michele and is protected by copyright law.

Nothing in these Terms transfers any intellectual property rights to you. All rights not expressly granted are reserved.

5. Disclaimer — Not Professional Advice

Our content is intended for educational and informational purposes only. It does not constitute and should not be treated as professional psychological, therapeutic, medical, or legal advice.

Lisa Michele shares her personal experience and the methods she developed through that experience. Results vary. We make no guarantees that using our content will produce specific outcomes for you or your family.

If you or your son are experiencing a mental health crisis, please seek help from a licensed mental health professional or contact a crisis helpline immediately.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Lisa Michele shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our products or content, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising under these Terms is limited to the amount you paid for the product.

7. No Warranties

Our products are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the accuracy, completeness, or fitness for a particular purpose of our content.

8. Modifications to Products or Pricing

We reserve the right to modify, update, or discontinue any product, bonus, or feature at any time without prior notice. Pricing for future purchases may change without notice, but any purchase you have already completed will be honored at the price you paid.

9. Governing Law

These Terms are governed by the laws of the jurisdiction in which Lisa Michele operates, without regard to conflict-of-law principles. Any disputes arising under these Terms shall be resolved through good-faith negotiation first, and then through the appropriate courts of that jurisdiction.

10. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us with respect to your purchase and use of our products. They supersede any prior communications or agreements.

11. Updates to These Terms

We may update these Terms from time to time. Material changes will be posted on our website with an updated effective date. Your continued use of our products after any changes constitutes your acceptance of the revised Terms.

12. Contact Us

If you have questions about these Terms, please reach out to us at: [email protected]