PRIVACY POLICY
Lisa Michele / When Your Son Is Slipping Away
Effective Date: April 2026
This Privacy Policy explains how Lisa Michele / When Your Son Is Slipping Away ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website, purchase our products, or interact with our content. By using our site or purchasing from us, you agree to the practices described here.
1. Information We Collect
We collect information you provide directly to us, including:
- Name and email address when you purchase a product or opt into our email list
- Billing information processed securely through our payment processor (we do not store card details)
- Any information you voluntarily share when contacting our support team
We may also collect certain technical information automatically, such as your IP address, browser type, pages visited, and time on site, through standard website analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Deliver your purchased products and send access details
- Respond to your questions and support requests
- Send you relevant emails about your purchase or related resources (you may unsubscribe at any time)
- Improve our website and products based on usage data
- Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
3. Third-Party Service Providers
We work with trusted third-party providers to operate our business, including payment processors, email marketing platforms, and course hosting software. These providers may access your information only as needed to perform their services and are required to protect it in accordance with applicable law.
Examples of third-party services we may use include: Stripe or PayPal (payment processing), an email service provider (email delivery), and a course or membership platform (product hosting). Each provider has its own privacy policy.
4. Cookies
Our website may use cookies and similar tracking technologies to improve your browsing experience and gather analytics data. You can control cookie settings through your browser. Disabling cookies may affect some features of the site.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining purchase records, delivering products, and complying with legal requirements. You may request deletion of your data at any time by contacting us.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, or delete the information we hold about you. To exercise any of these rights, please contact us at the email [email protected]. We will respond within a reasonable timeframe.
7. Children's Privacy
Our products and website are intended for adults. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted information to us, please contact us and we will delete it promptly.
8. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure. We encourage you to use a strong, unique password and to contact us immediately if you believe your account has been compromised.
9. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.
10. Updates to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the revised policy on our website with an updated effective date. Continued use of our site or products after a change constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: [email protected]